Mike Robinson, SVP Technology at American retail giant, Macy’s, says of NG Retail US, a previous event from GDS International, “The relevancy of the discussion topics, the quality of the participants, and the overall format lends itself to really truly generating thoughts and forward-looking ideas. I challenged myself with bringing home three ideas… I will have at least five times that number!”

The event will involve a total of 16 comprehensive workshops covering a range of exciting and pressing topics, including mobilization, social media, customer engagement, CRM, customer analytics, e-commerce, and much more.

“The real competitive battle today is to create loyal customers by delivering a unique customer experience,” say event organizers at GDS International, “and the longer those customers stay, the more they spend. It is vital that executives are focusing on delivering satisfying experiences, understand their customers and using this insight to build interactions that create loyalty and result in heightened profitability.”

Watch testimonials of GDS International’s previous events here - http://www.ngcustomerexperience.com/